Manager, Insurance Operations
Remote / Austin, TX / Full-time
Assurely is looking for a passionate insurance operator.
Assurely’s Manager, Insurance Operations will thrive on high-expectations, efficient execution, and attention to detail. If you have the ability to manage the daily demands of blending patience and urgency, the ability to understand business requirements and translate them into a prioritized roadmap, and a track-record of execution, please read on.
You will manage the prioritization and execution of the company's insurance operations. Your biggest responsibility is making sure all insurance functions of the company are in sync. You will act as an enabler of the business and be able to able to apply a commanding yet empathetic presence and discipline to project management. You will be a crucial piece of the connective tissue between the growth, engineering, finance, and insurance teams. You will be working in a fast-paced, exciting startup environment, with all the perks and challenges of said environment.
We are a group that is relentlessly resourceful with strong subject-matter expertise. We are looking for you to organize and manage our insurance operations execution. Our team must trust you and you must trust them.
Responsibilities
Work directly with the insurance and underwriting business unit(s) and the product and engineering teams to support new insurance programs, products, enhancements, and policyholder administrative workflows
Support Client team with resources and tools to allow them to most effectively manage and track their sales process
Work directly with compliance, surplus lines tax, regulatory and licensing, accounting/finance functions and vendors as needed
Execute on the necessary tasks to launch new insurance products inclusive of incorporating rate and form changes
Create specs, templates, and repeatable processes for insurance product implementation:
Infrastructure, Raters, Forms, UW Rules, Claims pursuant to instructions provided (with your input) from the company’s Chief Insurance Officer
Act as the key insurance operations stakeholder responsible for managing insurance software platforms and tools, including CRM systems (Nexsure and Freshsales experience a plus), carrier rating systems (Hartford, CNA, Liberty Mutual, Hanover, etc.), document management solutions, and other technology (Gmail, Google Drive, S3, PDF edit)
Coordinate responses for required monthly, quarterly, and annual reports to our insurance carrier partners and regulators as required by our contracts and regulatory requirements
Frequently collaborate with internal legal, compliance, engineering, and business functions on compliance investigations and drive the resolution process
Provide consistent engineering feedback and support for product launches, new features, and validating insurance requirements
Identify and implement process improvement opportunities
Manage internal document organization in AWS and the company digital storage systems
Provide administrative and technical support to client-facing as needed
Requirements
3 + yrs work in the operations of commercial insurance (operations, product analyst/management, underwriting operations, client administration, etc)
Proven track record of executing on business requirements without compromising speed nor accuracy
Experience with policy management systems, billing systems, and underwriting desks
Ability to communicate fluently both in insurance and technology
Ability to fill operational gaps in a pinch
Strong project management skills
Preference for software and technology
Strong collaboration skills
About Assurely
Assurely creates and distributes insurance for changing industries and innovative companies. Assurely’s technology and data-driven platform offers both new, custom-built, and traditional insurance products designed to be embedded into marketplaces and SaaS platforms, or accessed directly by end insurance customers.
The team has successfully been founders and/or key leadership at other successful InsurTechs before Assurely (Coterie, Lemonade, Pie Insurance, CoverWallet, Esurance, Intego) as well as held leadership roles at the incumbents (AIG, SwissRe, AXA XL, Aon, USI, Hartford, Chubb/Westchester, USAA) and is complimented from talent outside the industry (Google, Gusto, DoD Contractor, NerdWallet, among others).
Insurance needs to adapt to changing industries, changing customers, and changing risks. Assurely was built specifically for this need.
Assurely is the next generation of insurance.
Assurely Culture
People that do not see life and business as a zero-sum game will fit our culture.
Assurely is a collection of high-performing do-ers that strive to create value for every single stakeholder in the communities where we participate and in the industries where we operate.
Our culture looks for fresh ideas, is not okay with the status quo, asks ‘why’, and relishes in helping others succeed.
Compensation
The compensation package is a combination of salary, business development-based compensation, equity, health insurance, and being part of the mission to create the future norm of the insurance industry.
Applicants must be authorized to work in the US as we are unable to sponsor.
Assurely is an equal opportunity organization.